In the event of receiving a damaged parcel or damaged goods.
Please immediately report the issue to the delivery driver, take photos of the damage and make a note on the paperwork before signing for receipt. This must then be reported to us in writing within 3 days of receipt. Our customer support team will raise a claim and contact you to discuss how we will resolve the issue.
Cookies help us improve your experience with us, so in order to be able to handle login information, offer you personalised content and for basic functionality of this website, we use some cookies.
We will never sell on any information about you.
You can accept all cookies or personalise your cookies preferences, you can also change your cookie preferences at any time by visiting our contact page.
Necessary Cookies
These cookies are necessary for the website to work and can not be turned off in our systems. They are usually used only in response to actions you have taken in connection with a service request, for example when setting personal preferences, logging in or filling out a form.
Analysis and measurement cookies
These cookies allow us to count the number of visits and traffic sources so that we can measure and improve our website performance. They help us know which pages are more or less popular and how visitors navigate around the site. The information that these cookies collect is aggregated and therefore completely anonymous. If you do not allow these cookies, we do not know when you have visited our website.
Marketing cookies
These cookies can be added by our partners. They can use them to create a profile of you, based on your interests, to show you more relevant information. They do not store any personal information - only information about your browser and device. If you do not accept these cookies, you will have a more general and less customized user experience.
