Important notice: We are currently having issues with incoming calls, where the caller cannot hear us. In these instances we will call back. We are working to get the issue fixed. In the meantime please email [email protected] for any enquiries.
1. Send your application - Apply using the credit account form
Once completed the online form is automatically sent to our Customer Support Team.
2. We create your profile
Our Customer Support Team enters your company details into our CRM and passes the application to our Accounts team.
3. Accounts carry out checks
Standard Creditsafe review
A quick confirmation call to clarify some details.
4. Approval time
Approval is usually completed within 24 hours, once we have all the information we need.
Delays can happen if we’re waiting for a reply to our follow-up questions.
5. Account ready
When the checks are complete, Customer Support will email you:
That’s it—you’re ready to order on credit! If you have any questions during the process, contact us at [email protected] or call Customer Support on 0116 284 9900.