Our technical workshop boasts a dedicated assembly area, specialised machinery, and a highly skilled team that places a strong emphasis on maintaining high quality standards. Our commitment to growth and improvement remains unwavering, as we continuously strive to enhance our capabilities.
Collaborating closely with both our customers and the OEM Automatic sales and product teams across all product categories, we are dedicated to providing tailored solutions that add significant value to our customers. These solutions are meticulously crafted around our comprehensive product portfolio, ensuring a perfect fit for every customer's needs.
Utilising our technical workshop to provide a customised solution offers numerous benefits. It saves customers time, resources, and production space, as they do not have to allocate their own resources, time, or facilities to produce a fully assembled solution. This simplifies the production and purchasing process, as customers only need to place the order for one item per solution, which can consist of several different components from various manufacturers. Ultimately, this results in a cost-effective solution.
Our capabilities are continually expanding, with the addition of new machinery, skills, and knowledge, along with an ever-expanding range of products that can be customised to meet our customers' needs.
Some more examples of our bespoke solutions from our technical workshop:
Our technical workshop is not limited to the above solutions, if you have an assembly or solution enquiry, get in touch with us and we'll find a solution to suit you.
Receive a custom product that meets your exact needs
Simplify your own production process
Save valuable time, resources & production space
Focus on other aspects of your production
Simplify your purchasing process
Solve stock availability problems
If the scope or complexity of a solution surpasses our in-house capacity, we collaborate closely with manufacturers to tailor a bespoke solution. Frequently, our manufacturers' engineers visit customer sites to gain a comprehensive understanding of the project and recommend the optimal solution.
Additionally, many of our manufacturers provide product customisation services, which can range from simple modifications to entirely bespoke designs, depending on your specific needs.
Our team of product managers from all areas of the business are readily available to discuss your requirements and available options.
At OEM Automatic we are proud of our modern semi-automated warehouse with excellent warehouse management software, which along with our warehouse team, enables us to process over 6,500 line every month.
We have eight Kardex vertical storage machines, each with a footprint of 12m2 yet providing us a total of over 1500m2 of storage space. This gives us substantial dynamic storage for automation products of all shapes and sizes.
The systems in place provide excellent efficiency and accuracy, enabling orders to be picked, checked and despatched in a timely manner to meet our customer demands. Our warehouse picking accuracy is consistently above 99.9% error free. However, in the event of an issue with an order, we have dedicated staff to handle and resolve claims to ensure quick resolution of queries.
Subject to stock we dispatch orders placed before 4pm for next day delivery. By working closely with our freight partners, we constantly monitor our delivery accuracy to ensure we can offer next day deliveries in the UK as standard. Same day delivery services are also available upon request.
We work with our customers to understand their logistical requirements and give the best service we can. We offer weekly shipment consolidation which can improve efficiency and reduce unnecessary carriage costs.