First of all we hope you are safe and coping well with these challenging times. The situation with COVID19 changes from week to week so we would like to bring you up to date with how this has affected us here at OEM Automatic and the steps we are taking to keep serving our customers. We are working hard to keep safe but also to keep our business running as usual.
Most staff members are still working from home but are using online collaboration tools to work successfully with colleagues, customers and suppliers. Our warehouse in Leicester continues to work normal hours and our stock levels are running above normal to respond effectively to customer demands. We are now able to make customer visits and our employees are briefed on how to carry this out in a safe way, both for them and the people they are visiting. We are also using Microsoft Teams and other similar tools to host video calls and hold virtual meetings. We are pleased to say that all of our suppliers and manufacturers are working at normal capacity and our customer support and product teams continue to be available to process orders or answer any technical queries.
OEM Automatic has been following COVID-19 Secure guidelines in order to keep our staff safe and have carried out a comprehensive risk assessment for when our colleagues need to come into the office