First of all, we hope you are safe and coping well with these challenging times. The situation with COVID19 changes from week to week so we would like to bring you up to date with how this has affected us here at OEM Automatic and the steps we are taking to keep serving our customers. We are working hard to keep safe but also to keep our business running as usual.
Despite the new nationwide lockdown announced on Monday 4th January 2021, OEM Automatic is still open for business.
Most staff members are working from home but are using online collaboration tools to work successfully with colleagues, customers and suppliers. Our warehouse in Leicester continues to work normal hours and our stock levels are running above normal to respond effectively to customer demands. We cannot make customer visits but can conduct video meetings using a range of online tools such as Microsoft Teams and Zoom.
We are pleased to say that all of our suppliers and manufacturers are working at normal capacity and our customer support and product teams continue to be available to process orders or answer any technical queries.
OEM Automatic has been following COVID-19 Secure guidelines in order to keep our staff safe and have carried out a comprehensive risk assessment for when our colleagues need to come into the office.