The OEM offices, workshop and warehouse will be closed for the Christmas period. See our full closing times and last order details.
A client is registered as a customer with OEM Automatic Ltd when placing an order for products. The customer base contains the contact details provided by the customer and information about the order. The personal data are used for the administration of the services/delivery, information, marketing of OEM Automatic Ltd goods and services, profiling (i.e. an analysis of the customer to enable optimal communication with the customer) and for some statistics, evaluations and quality assurance processes. Approval of the processing of personal data is necessary in order to be a customer of OEM Automatic Ltd.
The customer’s data may be managed by a data processor who assists the company in its communications with the customer. The data processor will use the data only for the purpose for which the customer’s personal data have been collected.
OEM Automatic Ltd will hold the customer’s data for the period of time the customer is a customer of the company and for another 36 months for the above mentioned purposes. At the end of this period, the customer’s personal data will be deleted.
The customer’s data is processed in OEM Automatic Ltd’s customer database according to the provisions of the order agreement, legal obligations and legitimate interest. With regard to legitimate interest, the company uses the customer’s data, for example, to customise communications with the customer based on the purchases made by the customer.
The personal data controller responsible for the processing of personal data is OEM Automatic Ltd. The customer has the right to free information about which data the company holds about the customer. If the customer considers that any of the information is incorrect or misleading, the customer should contact the company immediately. Contact details are given below.
If the customer does not want their data to be used for marketing or promotional purposes, the customer is requested to contact customer service via e-mail at [email protected].
All processing of personal data is compliant with the provisions of the Data Protection Legislation. For a detailed explanation of how the company processes the customer’s personal data, please see the company’s Privacy Policy by clicking on this link.