Returns

If you would like to return items to OEM Automatic Ltd please complete the form below with as much information as possible & submit. The form will be forwarded to & processed by our customer support team.

Note that in some cases a minimum restocking / handling charge of 15% will apply but this will be confirmed in advance.

If your request is accepted an RMA reference will be emailed to you. Please print off a copy and enclose it with the goods before returning the items to OEM Automatic Ltd.

Any items returned without any RMA reference will not be accepted.

If the goods you are returning are damaged (from transit or otherwise) please attach a maximum of 5 images showing the damage to the product/s.

Company Name

Your Name (first and last)

Your Contact Number

Your Email Address

OEM Automatic Delivery Note or Invoice Number

Please state the reason for the return, being as specific as possible with a full explanation of the issue. PLEASE NOTE: 'faulty' is not an accepted reason for return, you must add more details of the fault.

Reason for Return

Please provide an explanation of the fault. 'faulty' is not an accepted reason for return, you must add more details of the fault.

If you need to return the whole order, please tick the box below. Alternatively, please enter the items you wish to return.

Return whole order

Part Number 1 Part number 2 Part number 3 Part number 4

Quantity Quantity Quantity Quantity

Serial number (if visible) Serial number (if visible Serial number (if visible) Serial number (if visible)

If you are returning more than 4 items please record the item number, quantity and serial number for the extra items in the message box below, or if you have checked to return the whole order please record any serial numbers visible on items being returned.

Message

If the goods you are returning are damaged in any way please upload a maximum of 5 images showing damages.

Upload images of items being returned if damaged